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Lynn Crump-Caine is an accomplished board director and global senior executive who brings more than 30 years of leadership experience. As a seasoned member of McDonald’s senior executive management team, she was part of three strategic revitalizations of one of the world’s most recognized brands. She is also an experienced board member who has been involved in three CEO succession transitions. At Merryck & Co. she mentors senior leaders and CEO succession candidates.
In addition to her work at Merryck & Co., Crump-Caine is an active member of the Board of Directors of Thrivent Financial. She has been an Independent Director of Wingstop Inc. since January 2017 and was named Lead Independent Director in March 2017. She served as director with Advocate Healthcare, the largest fully integrated not-for-profit healthcare delivery system in the Metropolitan Chicago area, for over a decade until 2017, while during her tenure she held the positions of Vice Chair and Chair. In 2018, she was subsequently appointed to the board of directors at the recently merged Advocate Aroura Healthcare enterprise, the countries 10th largest healthcare system. Prior, Crump-Caine was an Independent Director of G&K Services Inc. through 2017, as well as an Independent Director of Krispy Kreme Doughnuts, Inc. through 2016. She also held directorship positions at Ronald McDonald House Charities, the Goodman Theater in Chicago, Women Looking Ahead news magazine, and The Commerce Club, based in Atlanta.
As Executive Vice President of Worldwide Operations and Restaurant Systems at McDonald’s, Crump-Caine directed global operations departments responsible for developing growth strategies, standards, and systems, for more than 31,000 McDonald’s restaurants worldwide. Her oversight also included global supply chain, real estate development, menu management, training, and global innovation worldwide. Prior to this role, Crump-Caine was Executive Vice President of US Restaurant Systems and Senior Vice President of U.S. Operations. As a Field Executive, she was responsible for sales and profits in McDonald’s largest domestic territory. She began her career with McDonald’s at the age of 16 as a “french-fry girl”.
Crump-Caine is the Founder and CEO Outsidein Consulting, an executive coaching and strategy development firm focused on management and leadership development. Her work with clients has focused on change management, strategic thinking, business operations, communications, and delivering business results. She is a member of Women Corporate Directors and National Association of Women Business Owners. She has been recognized as Dollars and Sense Outstanding Business Women, Illinois Business Woman of Influence – Business Ledger, Women Looking Ahead-Woman of the Year, and Outstanding Georgia Citizen.
Crump-Caine lives in Atlanta, Georgia, with her husband, John. They have two adult children. She enjoys theater, sports, travel, and music, and is an active supporter of youth-based initiatives.
“You have to be respectful as you set the table for the discussion, and to give the CEO a way to play smartly and safely with the topic.”
“This isn’t for someone who wants to make incremental changes, or do something they are already doing slightly better. It’s for the leader who wants to make a serious difference.”
“I have experienced various consultants and coaches over the years, but feel that the balance Merryck brings is phenomenally powerful.”
“My retreat was fantastic. I really needed to sort some things out and I got clarity and perspective that were invaluable. I have implemented the ideas that came up and the results are dramatic. I feel like I have found an extra gear.”